We build the phone assistant, load it with what you tell us, and stay on the line while you try it. We also build the chat assistant's private machine for your business. You keep your number the whole way through.
The form on this site writes down that you asked and emails us. It does not create an account, provision a machine or charge anything.
We talk about the calls you miss, the questions you answer, and the work that follows a call: documents, invoices, receipts, reminders or follow-up. You can ask anything, including what will not be a fit.
We set up your account and write in your hours, services and policies. That is the information both assistants use. It is our work, not a wizard you fill in.
We give you a test number. Call it, ask the awkward questions your callers ask, and tell us what it got wrong while we can fix the wording with you.
Forward your existing number all the time, after hours only, or only when nobody picks up. Your number does not change, and you can undo it from your phone provider.
The assistant your team chats with runs on a machine for your business alone, not a partition of a shared one. We tell you when it is ready rather than showing you an empty page and calling it self-service.
Make a finished document, read a receipt into the books, set a reminder or work from an existing file. If you want email or another connected service, you choose and connect it in Settings.
Half an hour with whoever actually knows the hours, policies, regular questions and the work you would like the team assistant to take on.
Whoever can set up call forwarding on your line — usually your phone provider's app or portal. We tell you exactly what to type.
To send email, you connect a mailbox you control. To use a calendar or repository, you choose that connection too. The assistant can always return a finished file to download without either.
Its documents, books and working memory live on infrastructure built for your business alone. That isolation is why chat setup is a piece of work we do, and a real cost we carry.
It can prepare files and organize records, but important figures, wording and filing decisions still need a person to review them. It helps keep the work moving; it does not remove your judgment.
Twenty minutes, no obligation, and you will know whether the phone, the chat assistant or both are worth your time. We reply within one working day.
Or email info@moneliautomation.com.
Moneli Assistant